J & H FAMILY STORE in Wyoming, MI Open now

Reviews about J & H FAMILY STORE

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  February 03, 2020, by Jason Hoeppner
  Brenda is a disaster. I just tried to return glass bottles purchased at this location and Brenda proceeded to scream "NO GLASS BOTTLES" several times across the store as I entered. I started to explain that this establishment sells the bottles which I am returning, clean and labeled for return, and tried to ask her how I return these. Brenda kept yelling NO GLASS BOTTLES. I talked to another employee who was present who apologized. According to The Michigan Beverage Containers Initiated Law of 1976, commonly known as the Bottle Bill or Bottle Deposit Law, Michigan Compiled Laws Sections 445.571 through 445.576, a store that sells returnable bottles must accept the returns of those same bottles. I tried to explain this to Brenda and she cut me off right away yelling "I DON'T CARE"! The other customers in line were just as shocked as I was. I asked why she was yelling and she said it was because I was yelling. I told her I wasn't yelling and started to walk away to get my bottles she wouldn't accept, and she ordered me out of the store. She then proceeded to rant about me to the other customers while I walked out. Brenda was irate and intolerable from the moment I entered the store and I am not going back if she's working there. I live nearby and frequent this store often, never having an issue in the past, as most of the tellers are pleasant to deal with. I'm not sure what Brenda's anger was spurred from but am reporting this to the MI Attorney General for violation of the Bottle Bill and to JH Family Stores for Brenda's demeanor and hostility.